Getting storytelling right. by Jann Sabin

Getting storytelling right. by Jann Sabin

27.04.2017conversations Screen shot 2013-09-28 at 1.30.32 PM

Most companies realize the importance of creating interactive customer relationships built around a story. Frequently this takes the form of describing you to yourself. I’m guessing this is to show you that they understand you. These descriptions are probably based on research into who the customer is, or who the customer they hope to acquire [...]

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The moral of the story is, morals matter.

23.01.2014culture elevator doors

In the course of doing internal research for a client, we interviewed a high level executive at the company.  The next day, he called me from an airport.  I was not the person conducting the interview, but I was in charge of the project.  He was having second thoughts: the interviewer was very good he [...]

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